Cookie Policy

This Cookie policy explains what cookies are and how we use them.

What are cookies?

Cookies are small text files which are stored on the browser or hard drive of your computer or mobile device when you visit most webpages or applications. Cookies work to make your browsing as smooth as possible and they remember your preferences so you do not have to insert your details several times. There are different types of cookies. Some cookies come directly from our website and others come from third parties which place cookies on our site.

Cookies can be stored for varying lengths of time: Session cookies are deleted when you close your web-browser and persistent cookies will remain stored on your computer or device until their expiry date or are deleted.

We are 4 varieties of cookies which operate on our website:

1. Essential cookies

Some cookies are essential for you to be able to experience the functionality of our site. For example, these cookies allow you to log-in to your account. To opt out of essential cookies you will need to change the settings on your browser Cookie preferences. If you choose to block these cookies our website may not work as it should.

List of essential cookies:

Name Functional / Analytical Essential / Non-Essential Expiry Purpose
JSESSIONID Analytical Essential browser closed New Relic cookie. Used to monitor website health (traffic flow, server hits, etc..) and ensure site functionality.
bpazaws52gukakzc__* Functional Essential 6 hours Captcha feature for forms.
cookieconsent_status Functional Essential 1 year Cookie consent banner, remember choice.
cookieconsent-timestamp Functional Essential 1 year Timestamp of consent.
Ngpskuephr Functional Essential Browser closed Use for protected pages that require login access
Q4_ASPX_PUBLIC_{user} Functional Essential N/A "Remember Me" feature on public protected login page
adtsgidr5 Functional Essential 4 hours This is used for Anti-CSRF protection, related to email alerts signup
ASP.NET_SessionId Analytical Essential N/A Track user session
__cfduid Functional Essential 5 hours Zendesk Live Chat
Ngaskuephr Functional Essential Browser closed Use for protected pages that require login access for development
Bajd Functional Essential Up to a year Two Factor Authentication browser id (eliminates the need to use the 2nd factor on the same browser for a specific period of time)
Unqueghr Functional Essential Browser closed Q4 Web CMS expired password change feaure (temporary storage until new password is set, and then deleted)

2. Customizing or functional cookies

Functional cookies allow our site to remember your preferences and customizing your browsing our site. They allow, for instance, live chat support.

3. Performance improving cookies

Performance improving cookies render information on how you use the site and help us improve it, for instance by counting the number of visitors to our website and how they use the site in order to improve the way the site works.

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by this cookie is about your use of the website (including your IP address) will be transmitted to and stored by Google, acting as a data processor on behalf of Höegh LNG, on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. ​Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.​​

List of performance improving cookies:

Name Functional / Analytical Essential / Non-Essential Expiry Purpose
_ga Analytical Non-essential 2 years Google Analytics (Anonymized IP)
_gid Analytical Non-essential 24 hours Google Analytics (Anonymized IP)
_gat Analytical Non-essential 1 minute Google Analytics (Anonymized IP)

Changes to the Cookie policy

We may update this policy from time to time. This Cookie policy was last updated on 29 October 2019.

If you have any concerns or requests relating to our processing of your personal data, you are welcome to contact us. See our contact information below:

Email address: info@hoeghlng.com

Please mark the e-mail with the subject matter: Cookie Policy Inquiry